Medical Mile Research Privacy Policy

Medical Mile Research, LLC (“Medical Mile Research”) (“MMR”) (“Medical Mile Network”) has instituted this privacy policy (“Privacy Policy”) to exhibit our dedication to the privacy of our site visitors, our members, and our participants. The following disclosure outlines our Privacy Policy regarding information gathering and distribution of data from our website and the Medical Mile Network, and how we protect the privacy of our users.

Medical Mile Research, LLC (“Medical Mile Research”) (“MMR”) (“Medical Mile Network”), is a Michigan Limited Liability Company, doing business as www.medicalmileresearch.com reserves the right to modify this Privacy Policy at any time. Any changes to the Privacy Policy will immediately be in effect and reflected on the website. Except as required by law, changes to this Privacy Policy will not affect your privacy and the privacy of the data that was gathered prior to the new policy taking effect.

Medical Mile Research reserves the right to modify this Privacy Policy at any time without notice. It is the sole responsibility of Medical Mile Research participants and visitors to frequently review this Privacy Policy to stay current on any policy changes.

1. About Us

Medical Mile Research is a specialized healthcare market research company providing participant recruitment and fieldwork support for online surveys and telephone interviews conducted by research agencies and consulting firms worldwide.

2. Protecting your privacy

Medical Mile Research is committed to protecting the personal information of its website visitors, research participants, and Network members. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you.

3. Information We Collect

We may collect information that you provide directly to us, including:

Name, email address, telephone number, and other contact information
Professional role, specialty, credentials, practice setting, and employment-related information
Demographic and profile information
Research participation history
Information required to process incentives and comply with tax-reporting obligations
Communications and support requests submitted to Medical Mile Research

We may also automatically collect limited technical and usage information when you visit our website, including your IP address, approximate geographic location, browser, device, referring source, pages viewed, and interactions with the website. This information may be collected through cookies and similar technologies.

4. How We Use Information

We may use personal information to:

Verify participant identity and professional qualifications
Match participants with relevant market research opportunities
Send research invitations and related communications
Conduct surveys, interviews, and other research activities
Process participant incentives and required tax documentation
Respond to questions and support requests
Operate, secure, analyze, and improve our website and services
Measure advertising and marketing performance
Detect fraud, misuse, or violations of our Terms
Comply with legal, regulatory, and contractual obligations

Participation in Medical Mile Research opportunities is voluntary. Participants may decline an invitation, discontinue participation where permitted, or request removal from future communications.

5. Research Invitations and Communications

Medical Mile Research may contact Network members by email, telephone, or other provided contact methods about relevant research opportunities, account or profile matters, payments, verification, and support requests.

Every marketing or research invitation will include an appropriate method for declining future communications. Participants may also opt out by contacting admin@medicalmileresearch.com.

6. Disclosure of Personal Information

Medical Mile Research does not sell personal information for monetary compensation. We may disclose information in the following circumstances:

Research clients: Survey responses and research findings are generally provided in aggregate or de-identified form. Personally identifiable information will only be disclosed when permitted by participant consent and / or law.

Legal requirements: We may disclose information when reasonably necessary to comply with applicable law, a subpoena, court order, regulatory request, or other valid legal process; protect our rights or property; investigate fraud or security concerns; or protect the safety of Medical Mile Research, our participants, clients, or others.

Business transactions: Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

7. Cookies and Analytics

Medical Mile Research and its service providers may use cookies and similar technologies to:

Operate essential website functions
Remember preferences
Authenticate users and protect against fraud
Understand website traffic and visitor interactions
Measure the effectiveness of marketing and advertising
Improve website content and performance

These technologies may include services provided by Wix, Google Analytics, Google Ads, and other authorized providers. Certain privacy laws may characterize some advertising-related data transfers as “sharing” for targeted advertising. Where required, users may manage their choices through our cookie controls, browser settings, or by contacting us.

Disabling cookies may affect the availability or performance of certain website features.

8. Data Security and Retention

Medical Mile Research uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. No website, transmission, or storage system can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary to provide our services, maintain the Network, fulfill research and payment obligations, comply with legal or contractual requirements, resolve disputes, and protect our legitimate business interests.

9. Your Privacy Rights

Depending on where you reside and the laws applicable to Medical Mile Research, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Obtain information about how we collect, use, and disclose personal information
Opt-out of certain communications or data-processing activities
Withdraw consent where processing is based on consent
Appeal the denial of a privacy request where applicable
Exercise your rights without unlawful discrimination

To submit a privacy request, contact admin@medicalmileresearch.com. We may request information necessary to verify your identity and authority to make the request. We will respond within the period required by applicable law.

10. Children’s Privacy

The Medical Mile Research website and Network are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children through the website or Network. If a specific research study involves minors, Medical Mile Research will obtain the authorization or parental consent required by the study and applicable law before collecting personal information. If you believe that a child has provided personal information without appropriate authorization, contact admin@medicalmileresearch.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations. The updated version will be posted on this page with a revised effective date. We encourage visitors and participants to review this policy periodically.

12. Contact Medical Mile Research

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

Medical Mile Research, LLC
99 Monroe Ave NW, Suite 200
Grand Rapids, MI 49503
admin@medicalmileresearch.com

Effective Date of this Policy: August, 2026